From your request to delivery, every step follows clear rules.
Plateau Libre connects customers with verified professional carriers, who post their journeys and their empty return legs. The carrier sets their price; you pay them directly. The service is free until 31 December 2026.
- Verified carriers
- Protected contact details
- New alert if the carrier cancels
Six steps, from request to delivery.
Garages, used car dealers, auction buyers, importers or private individuals: a running or non-running vehicle, parts or a bulky item, anywhere in metropolitan France and to or from the countries served.
Does your vehicle run? You also choose whether a vehicle delivery driver, a professional who drives it to its destination, may take care of it: the vehicle must then be registered, insured and have an up-to-date roadworthiness test.
- Step 1: You post your requestType of goods, running or not, handling, departure, arrival and preferred date: a few fields are enough, no account needed. To post it, create your account in one step, with Google or with your email (you then confirm your address via the link you receive and choose your password): the request is posted and its tracking page opens.
- Step 2: Matching carriers get an alertOur matching engine compares your request with the journeys of verified carriers, empty return legs included. Those whose journey passes near you receive an alert; your tracking page shows how many there are.
- Step 3: You compare the quotesPrice incl. VAT set by the carrier, date, what we have verified (SIRET, and insurance when they provide it), reviews and points to confirm, alongside a flatbed reference price. You ask your questions by message. It’s free and there’s no obligation.
- Step 4: You book the quote you chooseYou confirm the booking from your tracking page. The transport price is paid directly to the carrier, who invoices you, using the payment methods and timing stated on their quote.
- Step 5: Contact details are exchangedOnly after booking: you see the carrier’s phone number and email and, for a professional, their company name and SIRET (and their register number if they have one); they see yours. Never by email: they stay on the site.
- Step 6: Transport, photos, confirmation, reviewsThe carrier photographs the vehicle on collection and on delivery. You confirm delivery or report a problem; without a reply, it is confirmed automatically 7 days after our email. Then each side leaves a review.
Your journeys, and the requests going your way.
Flatbeds, recovery trucks, car transporters, vans, vehicle delivery drivers: for transport, recovery and driven delivery professionals, verified by our team. The service is free until 31 December 2026.
Are you a private individual going on holiday? Take parcels along on your journey and share your travel costs.
- Step 1: You sign upClick “Sign up”, then choose “I transport” or, if you drive your customers’ vehicles, “I drive vehicles”: your account, with Google or with your email, then your company (SIRET or VAT number, transport register number if you have one), your documents (optional) and your equipment, all from your phone.
- Step 2: We check your SIRETOnly your SIRET is required; for a company from another country served, your EU VAT number (in Switzerland, the United Kingdom and Andorra, your company registration number). Once it is verified (active business, transport, recovery or motor trade activity, no insolvency proceedings), your profile is approved automatically, usually within a few minutes; otherwise, our team reviews your application. Your insurance and your entry on the transport register, which are optional, are checked and then shown on your quotes: trust badges for your customers. For driven delivery, our team also checks your driving licence.
- Step 3: You post your journeysOne-off (“Montargis → Perpignan on 18/10, empty”) or regular (“Mussidan → Lyon, Tuesdays and Fridays”), with dates generated for the next 28 days. For driven delivery, also post your availability: a departure city, a radius and dates, open destination.
- Step 4: You receive matching requestsIn your carrier area and by email, with the reasons: “detour 40 km”, “non-running accepted”. The customer’s contact details stay hidden until booking.
- Step 5: You send your quoteYour price excl. VAT, the VAT, the date, the time slot, the payment methods and timing, and your terms. You set your price freely, and you can replace or withdraw your quote as long as it hasn’t been booked.
- Step 6: You carry out the transportThe customer’s contact details on booking, photos on collection and on delivery, payment directly from your customer, whom you invoice for the transport, then reviews from both sides.
If something goes wrong, you’re not on your own.
- Verified carriersEvery professional carrier is a business whose SIRET is checked; their insurance and their entry on the transport register, when they provide them, are verified and shown on their quote. A private individual is always marked “Private individual”, with a verified mobile number.
- If they cancel, a new alertYour request goes straight back out to matching carriers, and the other quotes that are still valid can be booked again.
- If they don’t turn upCarrier absent or unreachable: email us at contact@plateau-libre.com. Our team records the failure and your request is reopened, as after a cancellation.
- Your contact details protectedBefore booking, no contact details are visible: phone numbers, email addresses and links typed in a message are masked. They never appear in our emails.
- Photos and reporting a problemPhotos on collection and on delivery. A problem? Report it from your tracking page as long as delivery hasn’t been confirmed: our team looks into it with the carrier.
- A real personSupport you can reach by email: contact@plateau-libre.com.
Plateau Libre is not the carrier and does not insure your vehicle: check the cover with the carrier before collection. In the event of damage, your point of contact is the carrier; the insurance they have provided is shown on their quote.
The carrier sets their price, you pay them.
- The service is free until 31 December 2026.
- Receiving and comparing quotes is free, with no obligation.
- Transport price: set by the carrier in their quote and paid directly to them, and they invoice you. Plateau Libre does not collect this price.
- You cancel: this is possible as long as the vehicle hasn’t been collected; the carrier is notified.
- The carrier cancels: your request goes straight back out to matching carriers, and the other quotes that are still valid can be booked again.
We put you in touch. The carrier does the transport.
Plateau Libre
- checks the SIRET (in another country served, the VAT or company registration number) of every professional carrier before their first match (and their insurance when they provide it), the mobile number of every private individual and, for driven delivery, the driver’s driving licence;
- compares requests with journeys and alerts matching carriers;
- protects your contact details until booking;
- does not collect the transport price;
- supports you if there is a cancellation or a problem.
The carrier
- is a transport, recovery or driven delivery professional, or a private individual who carries goods during their own journeys;
- sets their price in their quote; a private individual only asks for a capped contribution to their costs;
- carries out the transport and is responsible for it: check their cover with them before collection;
- is paid directly by you; a professional invoices you for the transport.
The transport contract is concluded between the customer and the carrier, who sets their price. Plateau Libre is not the carrier and does not collect the transport price.
Ranking, carrier status, reviews: our rules.
How quotes are ranked
Current quotes are ranked by, in order:
- the lowest price (incl. VAT for a private individual, excl. VAT for a business).
- at equal price, the nearest proposed date.
- if still tied, the first quote received.
Only quotes from currently verified carriers are compared. The flatbed reference price (€1.40 excl. VAT/km, minimum €280 excl. VAT) helps you put them in context: it plays no part in the ranking. The carriers alerted are all verified carriers with a journey matching the request; if the customer requires a professional carrier who invoices, only those whose insurance chosen by the customer (liability insurance, goods in transit insurance or both) is verified.
Carrier status
- SIRET verified
- Public liability insurance certificate verified
- Goods in transit insurance certificate verified
- Entry on the transport register verified
Every professional carrier is a business whose SIRET (in another country served, the VAT or company registration number) is checked before their first match. Their insurance and their entry on the transport register, when they provide them, are verified and shown on their quote and profile, with their validity dates; nothing is shown for what they haven’t provided. Their profile also shows their completed transports and their cancellations. After booking, you also see their company name, their SIRET and, if they have one, their transport register number. A vehicle delivery driver receives no driven delivery request until our team has checked their driving licence.
A private individual who carries goods during their own journeys is always marked “Private individual”: they have no SIRET and no professional insurance, their mobile number is verified by a text message code, they only ask for a contribution to their costs and never carry cars. If you require a professional carrier who invoices, no private individual receives your request.
Reviews and how they are checked
- Only the customer and the carrier of a transport completed via Plateau Libre can rate each other, once delivery is confirmed, for 14 days.
- Blind publication: neither reads the other’s review before it is published. Both reviews are published together as soon as the second is submitted, otherwise at the end of the period.
- Our team can hide a review: it is then no longer shown and no longer counts towards the average rating.
Any other questions? See the FAQ.
Ready to get started?
Any questions? Email us at contact@plateau-libre.com.